Telligen Medicaid Services for the State of Maryland
Welcome to the Telligen website supporting Utilization Management for the State of Maryland. This site is built to provide easy access to the Qualitrac provider portal for submitting clinical cases, as well as current news and resources that pertain to the Telligen contract with the state. Please use the Contact page if you have any questions or encounter issues with the website.
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Web application used by healthcare providers to submit clinical care requests for review
Provider Portal Registration
New users need to register to gain access to Qualitrac. Registration takes less than 10mins.
Air Ambulance Transmittals (October 2022)
Maryland Department of Health has issued the two following transmittals related to Air Ambulance Providers. Please take a moment to review both documents. If you have questions regarding the...
MEMO: Updates to Processing Air Ambulance – Rotary Wing Claims
The Maryland Department of Health has issued a memo regarding Updates to Processing Air Ambulance - Rotary Wing Claims. Effective October 1, 2022, responsibility for reviewing and authorizing air...
Substitutions for Recalled Parenteral and Enteral Nutrition (PEN) Products
Please take a moment to read this memo from Maryland Department of Health on recalled PEN products. Click here to read memo
URGENT: New PEN Memo from MDH
Please take a moment to read this memo from Maryland Department of Health on the Completion of PEN Forms. Click here to read memo