Telligen Medicaid Services for the State of Maryland

Welcome to the Telligen website supporting Utilization Management for the State of Maryland. This site is built to provide easy access to the Qualitrac provider portal for submitting clinical cases, as well as current news and resources that pertain to the Telligen contract with the state. Please use the Contact page if you have any questions or encounter issues with the website.

Qualitrac Login

Web application used by healthcare providers to submit clinical care requests for review

Provider Portal Registration

New users need to register to gain access to Qualitrac. Registration takes less than 10mins.

Response Needed: Provider Survey

Telligen is seeking feedback from the MD provider community on what we are doing well with the program, as well as what things can be improved upon. Please take a moment to fill out this brief...

PEN Provider Training

Telligen will be providing PEN Provider training November 8, 2021 at 2pm or November 16, 2021 at 10am. Please pre-register using the links below: November 8, 2021, 02:00 PM Eastern Time (US and...

PEN Update, April 2021

DME and DMS providers, MDH has removed the Invoice Control Number from the PEN Authorization form. Attached is the most up to date PEN form for immediate provider use. Also, MDH has released a list...

Ending of PASRR Flexibilities

Please see the memo below for information on the ending of PASRR Flexibilities. Ending PASRR Flexibilities - 08/05/21