Telligen Medicaid Services for the State of Maryland

Welcome to the Telligen website supporting Utilization Management for the State of Maryland. This site is built to provide easy access to the Qualitrac provider portal for submitting clinical cases, as well as current news and resources that pertain to the Telligen contract with the state. Please use the Contact page if you have any questions or encounter issues with the website.

Qualitrac Login

Web application used by healthcare providers to submit clinical care requests for review

Provider Portal Registration

New users need to register to gain access to Qualitrac. Registration takes less than 10mins.

PEN Update, April 2021

DME and DMS providers, MDH has removed the Invoice Control Number from the PEN Authorization form. Attached is the most up to date PEN form for immediate provider use. Also, MDH has released a list...

Ending of PASRR Flexibilities

Please see the memo below for information on the ending of PASRR Flexibilities. Ending PASRR Flexibilities - 08/05/21

Nursing Facility PWC Request

Please review the attached memo and guidelines regarding nursing facility PWC request. Memo - Guidelines For PWC Guidelines For PWC

PEN Update: March 2021

DME and DMS providers: Please review the attached memo regarding updated clarification and PEN form for use with Parenteral and Enteral Nutritional Supplements. Memo - 03/16/21 PEN Form...