Telligen Medicaid Services for the State of Maryland

Welcome to the Telligen website supporting Utilization Management for the State of Maryland. This site is built to provide easy access to the Qualitrac provider portal for submitting clinical cases, as well as current news and resources that pertain to the Telligen contract with the state. Please use the Contact page if you have any questions or encounter issues with the website.

 – – Please take a moment to respond to this 3-question Provider Satisfaction survey – –

Qualitrac Login

Web application used by healthcare providers to submit clinical care requests for review

Provider Portal Registration

New users need to register to gain access to Qualitrac. Registration takes less than 10mins.

MDH Security Incident and System Implications

Please read the following notices provided by MDH regarding a security incident over the weekend and a follow-up statement. Medicaid Provider Messaging re Security Incident Provider Notice Cutoff...

PEN Provider Training – November 2021

The PEN Provider Training Power Point, for November 2021, is now available for review. Education & Training | Maryland Medicaid (

Response Needed: Provider Survey

Telligen is seeking feedback from the MD provider community on what we are doing well with the program, as well as what things can be improved upon. Please take a moment to fill out this brief...

PEN Provider Training

Telligen will be providing PEN Provider training November 8, 2021 at 2pm or November 16, 2021 at 10am. Please pre-register using the links below: November 8, 2021, 02:00 PM Eastern Time (US and...