Provider News

Qualitrac

Provider Portal

Qualitrac

Provider Portal

Using the Nursing Facility Mailbox

Beginning April 1, 2025, Nursing Facilities can reach out to Telligen via a designated email for the following situations: NPI Changes PASRR or Initial LOC visibility Next CSR requires creation Creating Nursing Facility Discharge Task The process will be as follows:...

PEN Provider Training

Telligen will be providing PEN Provider training November 8, 2021 at 2pm or November 16, 2021 at 10am. Please pre-register using the links below: November 8, 2021, 02:00 PM Eastern Time (US and Canada) Register in advance for this meeting:...

PEN Update, April 2021

DME and DMS providers, MDH has removed the Invoice Control Number from the PEN Authorization form. Attached is the most up to date PEN form for immediate provider use. Also, MDH has released a list of frequently asked questions for PEN to assist providers in the...

Ending of PASRR Flexibilities

Please see the memo below for information on the ending of PASRR Flexibilities. Ending PASRR Flexibilities - 08/05/21

Nursing Facility PWC Request

Please review the attached memo and guidelines regarding nursing facility PWC request. Memo - Guidelines For PWC Guidelines For PWC

PEN Update: March 2021

DME and DMS providers: Please review the attached memo regarding updated clarification and PEN form for use with Parenteral and Enteral Nutritional Supplements. Memo - 03/16/21 PEN Form (Updated)

PEN Update: January, 2021

DME and DMS providers please view the attached memos regarding updates to the transition of Parenteral and Enteral Nutrition Supplements from the Pharmacy Program to the Disposable Medical Supplies/ Durable Medical Equipment Program, as well as a PEN authorization...

Portal Registration Just Got Easier

Telligen is pleased to announce a simplified process for registration to our Qualitrac portal. Effective immediately, all new portal registrations will be completed entirely online. Simply click on the Provider Portal Registration - Register button to get started....

NF Resident Eligibility Clarification

The Maryland Department of Health (MDH) is providing additional clarification regarding nursing facility residents who become eligible for Medicaid following a period of Medicare coverage as a result of COVID-19 activity as declared by the Centers for Medicare and...

Updates: August, 2020

August 17 Issued: August 17, 2020 - Revision to Secretary Neall’s Public Notice regarding Provider Medicaid Timeframe to Request a Participant Fair Hearing and File Provider Appeals Extensions Memo - 08/17/20 August 1 Effective August 1, 2020, the Maryland Department...

Announcement: February, 2019

Effective February 1, 2019, nursing facilities and hospitals seeking medical eligibility for Medicaid nursing facility benefits must use Telligen's Qualitrac portal. Training and user setup is available. Please see complete memo by clicking the link below for all...