Beginning April 1, 2025, Nursing Facilities can reach out to Telligen via a designated email for the following situations:
- NPI Changes
- PASRR or Initial LOC visibility
- Next CSR requires creation
- Creating Nursing Facility Discharge Task
The process will be as follows:
- Email Telligen at NFCSR@telligen.com
- Indicate one of the following in the subject line:
- NPI Changes
- PASRR or Initial LOC visibility
- Next CSR requires creation
- Creating Nursing Facility Discharge Task
- In the body of the text, indicated the case ID/request ID and what is needed for the review. If an NPI requires changing, please indicate the correct NPI number.
- Telligen will email you back once the request is complete.